Common questions and support documentation
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How do I open a new account and book?
Can I extend my stay? (international)
Can I change my travel dates once booked?
For an international trip when is the final payment due?
What do I need to show as proof of purchase?
To Travel Insurance or not...?
What is "subject to availability"?
Something went wrong at check-in, what now?
What are blackout dates?
How do I book my dates?