Common questions and support documentation

Most Popular Articles

• What is your Covid Policy?
• Can I get a refund?
• How do I book my dates?
• To Travel Insurance or not...?
• What do I need to show as proof of purchase?
• What is "subject to availability"?
• What are blackout dates?
• Can I upgrade my flights using Frequent Flyer Points?
• What payment methods are available?
• Why do I have to pay a single supplement fee?